Add Live Chat to Your Integration Business Website

Q: What is live chat support integration?

A It’s a chat box added to your website that lets visitors message you directly while they’re browsing.

Q: How long does it take to set up live chat on my Basingstoke website?

A Most setups are completed within a few working days from start to finish.

Q: Do I need any technical skills to use it?

A No, we configure everything for you and walk you through how to use it afterwards.

Q: Can I use live chat from my mobile phone?

A Yes, the mobile app lets you reply to messages from anywhere using your phone.

Q: What happens if I miss a chat message?

A An offline form appears automatically so visitors can leave details for you to follow up later.

Q: Will I get notified by email when someone messages?

A Yes, email alerts are set up so you always know when a new message comes in.

Q: Can more than one person in my team use the chat?

A Yes, we can set up multiple team members on the same account if needed.

Q: Does live chat work well on mobile websites?

A Yes, the widget adjusts automatically to fit mobile screens.

Q: Is my chat history kept anywhere?

A Yes, every conversation is saved so you can refer back to it later.

Q: Is this suitable for a small business with just one or two staff?

A Yes, it works well for sole traders and small teams managing replies themselves.

Stop losing visitors who leave without getting in touch. We add live chat to your website so people can message you the second they land on your page.

Capture enquiries the moment a visitor lands on your site
Respond from your phone wherever you are
Never miss a message outside office hours
From £200
Fully set up and ready to use within days

A simple addition to your website that keeps the conversation going long after a phone call would have ended.

☎ Call Us: 01276 691 199

📧 Contact The Live Chat Integration Team

      
   Intertec Data Solutions Ltd
   9 Google reviews 
  Write a review 
  
 
 
   
 
 
       Posted on Google  
   
   Arnaud Westphal 
 
 
 
 Trustindex verifies that the original source of the review is Google. We have used Intertec for 20+ years and are very happy with all the support and guidance we received over the years. I could not recommend Vidya and his team high enough.
  
 
      Posted on Google  
   
   Gill Bishop 
 
 
 
 Trustindex verifies that the original source of the review is Google. I've worked with Vidya and the team on a few projects over the last years. Quick response time and very thorough approach. Highly recommended.
  
 
      Posted on Google  
   
   Terry Bignall 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent company. Very helpful to an amateur like myself. Very knowledgeable and very considerate. Highly recommended.
  
 
      Posted on Google  
   
   Ayo Gordon 
 
 
 
 Trustindex verifies that the original source of the review is Google. Efficient and really helpful. Thanks guys
  
 
      Posted on Google  
   
   Sallie Richardson 
 
 
 
 Trustindex verifies that the original source of the review is Google. We've been with Intertec for over 15 years. They have helped us with both hardware and software IT support and Email Hosting with Microsoft 365. Every time we have needed their support, they have been very responsive and resolved our tech issues quickly. Vidya has been particularly amazing and patient with us! Thank you Vidya and the team!
  
 
      Posted on Google  
   
   HSQE Consultancy 
 
 
 
 Trustindex verifies that the original source of the review is Google. "Intertec Data Solutions exceeded my expectations with their professional and efficient service. Their team is knowledgeable, responsive, and truly understands the needs of their clients. They delivered top-notch solutions that helped streamline our business operations. I highly recommend them to anyone looking for reliable IT and data management services. Excellent experience from start to finish!"
  
 
      Posted on Google  
   
   Deanne Earle 
 
 
 
 Trustindex verifies that the original source of the review is Google. Having done some work together many years ago, I recently reconnected with the team at Intertec for help with 2 websites. Not only did they do a great job, they were responsive, quick to turn changes around, and identified then resolved some security issues. From there they provided sound recommendations for domain and hosting services, which we went ahead and actioned. If you're looking for a team that know their stuff and will do what it takes without huge overhead, contact Vidya at Intertec. Thoroughly recommended!
  
 
      Posted on Google  
   
   A B 
 
 
 
 Trustindex verifies that the original source of the review is Google. Happy to recommend the Intertec guys. Great team and really know everything about digital marketing and took the time to help me understand what I need and what I didn't. Built me a good website, ran some advertising and have had non stop calls and emails since!
  
 
      Posted on Google  
   
   Azhar Chaudry (AzurePrince98) 
 
 
 
 Trustindex verifies that the original source of the review is Google. Originally contacted them for SEO work as I was unhappy with our historical performance. The guys ran a complete audit of our business, redid our sales pages, added lots of features to our website that were missing, since then month on month our traffic is increasing and our weekly enquiries are now at a very healthy level. Great guys highly recommend

Why Basingstoke Businesses Are Adding Live Chat to Their Websites

Basingstoke has a busy mix of businesses, from offices around Basing View to independent shops in the Top of Town. Whatever you do, your website is often the first thing a customer sees, and if there’s no quick way to ask a question, many simply leave.

Live chat changes that. It sits quietly on your site and gives visitors a way to ask something straight away, instead of hunting for a phone number or filling out a long form.

We handle the whole setup for you. From installing the widget to connecting your mobile app, everything is configured and tested before we hand it over.

☎ Call Us: 01276 691 199

What You Get With Our Live Chat Service

We offer everything you need to get live chat working on your website quickly and professionally.

Instant Visitor Contact

Visitors browsing your site can message you directly, without leaving the page or finding a contact form.

Mobile App Access

Reply to chats from your phone, whether you’re at your desk, on site, or out and about across Basingstoke.

Round-the-Clock Coverage

An automatic offline form catches messages when you’re closed, so nothing slips through the gaps.

Email Notifications

We configure email alerts so every new message is flagged to you, giving you a reliable backup even when the app is not open.

Chat History Logging

Every conversation is automatically saved so you can review past chats, follow up with visitors, and keep track of common questions over time.

Out of Hours Configuration

We help you set up availability hours and out-of-office messages so visitors always know when to expect a response.

☎ Call Us: 01276 691 199

What Is Live Chat Support for Websites?

Live chat is a small chat box that sits on your website, usually in the bottom corner of the screen. A visitor clicks it, types a message, and it comes straight through to you.

It works alongside your normal contact details rather than replacing them. Some people prefer to type a quick question rather than make a call, especially during the working day.

For businesses around Basingstoke, this can mean picking up enquiries from people working nearby in Chineham or Daneshill who are browsing on their lunch break and want a fast answer before they move on.

What Does Our Live Chat Setup Involve?

We take care of every part of the setup, so you don’t need any technical skills.

Initial chat with our team about how your business runs
Live chat widget added to your website
Mobile app linked to your phone or device
Offline contact form set up for when you’re not online
Email alerts switched on for new messages
Chat history saved so you can look back on past conversations
Quick walkthrough so your team knows how it all works

Once it’s live, it runs in the background. You don’t need to manage anything technical, just reply when a message comes in.

Why Invest in Live Chat for Your Basingstoke Business?

Every visitor who leaves your website without contacting you is a missed opportunity. Many won’t come back or will simply message a competitor instead.

Live chat gives you a way to catch that person before they go elsewhere. A quick reply, even a short one, can be the difference between winning the enquiry and losing it.

It also helps you respond faster than businesses relying only on phone calls or email. With Basingstoke being home to many fast-moving companies along Churchill Way and the surrounding business parks, speed matters more than ever.

☎ Call Us: 01276 691 199

Get Live Chat Added to Your Website Today

Ready to start capturing more enquiries from your website? Our team is here to help. We are based in Surrey and Hampshire and available Monday to Friday, 9am to 5.30pm, for a consultation by phone or in person.

Our Live Chat Setup Includes:

Live Chat Widget Installation
Mobile App Connection
Offline Contact Form Configuration
Email Notification Setup
Chat History Logging
Out of Hours Messaging
Handover and Account Walkthrough

Get in touch with our team today on 01276 691 199 or email info@intertecdatasolutions.com to get live chat set up on your website and start converting more visitors into customers.

☎ Call Us: 01276 691 199

Our Other Services

Our in-house team offers a wide range of digital services to help your business grow. Whatever you need, we have the expertise to help.

☎ Call Us: 01276 691 199

Related Services

Local Areas Near Our Live Chat Offices

For some clients, a face to face meeting is the best way to get started. It gives us the chance to get to know your business properly and make sure we fully understand what you need. We have offices in the following locations where you are welcome to come in and speak to our team directly.

If you are based further away, that is not a problem. We carry out many of our meetings and onboarding sessions through Microsoft Teams, so getting set up is straightforward wherever you are in the country.

Take a look at our other Live Chat Locations here

Surrey Live Chat Services
Hampshire Live Chat Services
Aldershot Live Chat Services
Slough Live Chat Services
Winchester Live Chat Services

Camberley Live Chat Services
Woking Live Chat Services
Guildford Live Chat Services
Farnham Live Chat Services
Portsmouth Live Chat Services
London Live Chat Services

Basingstoke Live Chat Services
Bracknell Live Chat Services
Reading Live Chat Services
Fleet Live Chat Services
Southampton Live Chat Services

Intertec House, 1 Tomlins Avenue,
Frimley, Camberley, Surrey, GU16 8LJ

Email: info@intertecdatasolutions.com

Phone: 01276 691199

Other Services Offered By Intertec

Intertec offers more than just Live Chat Implementation expertise; our diverse teams deliver a range of business solutions, from web design and SEO to email marketing and hosting services, tailored to support your growth. Explore how our specialised services can meet the unique needs of your business.